Returns & Exchanges
At District Vision, we are committed to your holistic performance and satisfaction. If your gear doesn't support your practice, we offer returns and exchanges on unworn items within 30 days of delivery.
Initiate Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Package Your Gear
Place the unused items in their original packaging, ensuring all tags, protective cases, and lens cloths are included to maintain product integrity.
Label and Ship
Affix the prepaid shipping label provided via the portal to your package and drop it off at any authorized carrier location.
Quality Inspection
Once our warehouse receives and inspects your return for quality assurance, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing